The Doorman FallacyNew cases and updates in the ledger of what happened after organisations cut roles for AI.https://thedoormanfallacy.com/DNB: About 400 roles cut as AI agents take on tasks.https://thedoormanfallacy.com/ledger/dnb-2026/https://thedoormanfallacy.com/ledger/dnb-2026/The changes entail a workforce reduction of about 400 FTEs.Tue, 06 Oct 2026 00:00:00 GMTKonecta: 670 more roles to go in Italy as automation cuts volumes.https://thedoormanfallacy.com/ledger/konecta-2026/https://thedoormanfallacy.com/ledger/konecta-2026/Chiara Gribaudo filed a parliamentary question on the cuts.Tue, 22 Sep 2026 00:00:00 GMTTikTok: 300 net roles set to go as moderation work is automated.https://thedoormanfallacy.com/ledger/tiktok-2026/https://thedoormanfallacy.com/ledger/tiktok-2026/Automated systems removed 96.7 per cent of first-quarter takedowns.Wed, 26 Aug 2026 00:00:00 GMTLe Progrès: 60 posts to be cut as AI tools take on editing and layout.https://thedoormanfallacy.com/ledger/le-progres-2026/https://thedoormanfallacy.com/ledger/le-progres-2026/The SNJ representative said errors would deepen readers' existing distrust.Fri, 16 Oct 2026 00:00:00 GMTSparebanken Norge: 100 to 120 posts to go as AI takes over some tasks.https://thedoormanfallacy.com/ledger/sparebanken-norge-2026/https://thedoormanfallacy.com/ledger/sparebanken-norge-2026/Surplus staff will be offered a severance package, the chief executive says.Thu, 11 Jun 2026 00:00:00 GMTNielsen Italy: 42 of 136 staff to be dismissed as AI takes data work.https://thedoormanfallacy.com/ledger/nielsen-italy-2026/https://thedoormanfallacy.com/ledger/nielsen-italy-2026/First meeting with the company set for 13 April in Milan.Sat, 11 Apr 2026 00:00:00 GMTING: 1,250 jobs cut, many in anti-money-laundering checks.https://thedoormanfallacy.com/ledger/ing-2026/https://thedoormanfallacy.com/ledger/ing-2026/FNV Finance: efficiency gains are not turned into shorter working weeks.Fri, 20 Mar 2026 00:00:00 GMTTeleperformance: 3,300 roles to go in an AI-linked restructuring.https://thedoormanfallacy.com/ledger/teleperformance-2026/https://thedoormanfallacy.com/ledger/teleperformance-2026/Unions denounce an 'overuse' of artificial intelligence at the Le Mans site.Tue, 28 Jul 2026 00:00:00 GMTIzzi: 980 roles cut as AI takes over telephone customer service.https://thedoormanfallacy.com/ledger/izzi-2026/https://thedoormanfallacy.com/ledger/izzi-2026/980 positions eliminated at the close of 2025, 15.5% of the 2023 workforce.Thu, 14 May 2026 00:00:00 GMTDinero: 10 support roles not refilled as AI takes enquiries.https://thedoormanfallacy.com/ledger/dinero-2026/https://thedoormanfallacy.com/ledger/dinero-2026/Dinero's AI can take just over 71% of customer enquiries.Mon, 23 Feb 2026 00:00:00 GMTMercado Libre: 119 UX and content roles cut as designers use AI to write.https://thedoormanfallacy.com/ledger/mercado-libre-2026/https://thedoormanfallacy.com/ledger/mercado-libre-2026/Court orders Mercado Libre to re-admit one dismissed worker.Mon, 23 Mar 2026 00:00:00 GMTCCF: 1,250 roles cut; CEO says AI removed back-office jobs.https://thedoormanfallacy.com/ledger/ccf-2025/https://thedoormanfallacy.com/ledger/ccf-2025/CCF returned to profit in the first half of 2026 with 62 million euros.Thu, 30 Jul 2026 00:00:00 GMTAllianz Partners: 1,500 to 1,800 roles cut as AI takes on calls and claims.https://thedoormanfallacy.com/ledger/allianz-partners-2025/https://thedoormanfallacy.com/ledger/allianz-partners-2025/The chief executive confirmed cuts of 1,500 to 1,800 jobs across Europe.Wed, 08 Jul 2026 00:00:00 GMTABN Amro: 5,200 net roles cut by 2028 as AI takes on some tasks.https://thedoormanfallacy.com/ledger/abn-amro-2025/https://thedoormanfallacy.com/ledger/abn-amro-2025/Total reduction since end-2024 about 45% of the 2028 target.Wed, 12 Aug 2026 00:00:00 GMTSalesforce: Support headcount fell from 9,000 to about 5,000.https://thedoormanfallacy.com/ledger/salesforce-2025/https://thedoormanfallacy.com/ledger/salesforce-2025/Salesforce denies laying off 4,000 and cites redeployment.Tue, 03 Feb 2026 00:00:00 GMTAtlassian: 150 support roles cut; AI self-service in contact form.https://thedoormanfallacy.com/ledger/atlassian-2025/https://thedoormanfallacy.com/ledger/atlassian-2025/A spokesperson says customer experience improvements reduced support needs.Wed, 10 Sep 2025 00:00:00 GMTCBA: 45 roles cut as AI voice bot takes calls; later reversed.https://thedoormanfallacy.com/ledger/cba-2025/https://thedoormanfallacy.com/ledger/cba-2025/CBA said its assessment was in error and the 45 roles were not redundant.Thu, 21 Aug 2025 00:00:00 GMTIBM: HR partners fell from 1,500 to 350 as AskHR took over.https://thedoormanfallacy.com/ledger/ibm-2025/https://thedoormanfallacy.com/ledger/ibm-2025/NPS scores bumped up to +35 and now sit at +74.Thu, 06 Nov 2025 00:00:00 GMTTelenor: Just over 100 roles cut; Rørvik customer centre closed.https://thedoormanfallacy.com/ledger/telenor-2024/https://thedoormanfallacy.com/ledger/telenor-2024/Telenor announced its Kristiansand office would close from 1 September 2025.Thu, 10 Oct 2024 00:00:00 GMTKlarna: Chat assistant took on work of 700 employees.https://thedoormanfallacy.com/ledger/klarna-2024/https://thedoormanfallacy.com/ledger/klarna-2024/Klarna plans a recruitment drive so customers can reach a person.Fri, 09 May 2025 00:00:00 GMTDuolingo: About 10% of contractors cut as GPT translates sentences.https://thedoormanfallacy.com/ledger/duolingo-2024/https://thedoormanfallacy.com/ledger/duolingo-2024/CEO says he did not expect the blowback to the AI-first memo.Mon, 09 Jun 2025 00:00:00 GMTDukaan: 23 of 26 support roles cut as an AI chatbot took over.https://thedoormanfallacy.com/ledger/dukaan-2023/https://thedoormanfallacy.com/ledger/dukaan-2023/Shah defended the move and said he regretted discussing layoffs on Twitter.Fri, 14 Jul 2023 00:00:00 GMT