Netherlands · Money-laundering checks · 18 March 2026

ING

1,250 jobs cut, many in anti-money-laundering checks.

Status
Too early to tell
Roles
1,250
The door
Reviewing customer transactions for money-laundering signals
Last checked
21 October 2026
Next review
21 January 2027

Reported

What the sources say. Each statement ends with a note that carries its quote.

The role

The anti-money-laundering checks division has about 6,000 staff.1 The checks largely involve reviewing customer transactions according to fixed procedures.2 Banks are legally required to carry out these checks.2

The change

ING plans to cut about 1,250 jobs worldwide this year.3 The presentation to investors suggested that part of the reduction will be in anti-money-laundering checks.1 ING said new technology, including AI, should make it possible to automate more of this work.4

ING had earlier filed a forecast with the UWV for cutting up to 950 positions in its Dutch division.5 The cuts are part of a global savings programme aimed at reducing costs by €350 million by 2026.6

What happened next

On 20 March 2026, Duygu Akcay of FNV Finance said efficiency gains were not being turned into shorter working weeks, such as the 32-hour week.7

Open questions

  • Will ING report how many of the cuts fell in the anti-money-laundering checks division, and how many were in the Netherlands?
  • Will the Dutch central bank or another regulator comment on ING’s anti-money-laundering controls after the cuts?
  • Will ING report on the quality of alerts or on backlogs in customer checks?
  • Will ING use contractors or rehire in compliance work?

Footnotes

  1. “The presentation suggested that part of the reduction will be in anti-money-laundering checks, a division with about 6,000 staff.” ↩ ↩2

  2. “Banks are legally required to carry out these checks, which largely involve reviewing customer transactions according to fixed procedures.” ↩ ↩2

  3. “ING plans to cut about 1,250 jobs worldwide this year as part of a cost-saving programme that includes greater use of artificial intelligence, the bank said in a presentation to institutional investors in London.” ↩

  4. “ING said new technology, including AI, should make it possible to automate more of this work.” ↩

  5. “Eerder diende ING bij uitkeringsinstantie UWV al een prognose in voor het schrappen van tot 950 functies bij de Nederlandse divisie.” ↩

  6. “ING said the job losses are part of a wider global savings programme aimed at reducing costs by €350 million by 2026.” ↩

  7. “‘We zien een enorme golf aan ontslagen aankomen, terwijl de winst in efficiëntie niet wordt vertaald naar korter werken zoals de 32-urige workweek’, reageert bestuurder FNV Finance Duygu Akcay.” ↩

The doorman reading

Analysis. This is the site’s reading of what the sources describe, not something they say.

No source has reported hidden work going missing yet, such as complaints, waits, overtime, rehiring or a reversal. The ledger looks for it at each review.

What they said

What the organisation said the change would do, in its own words.

“ING said new technology, including AI, should make it possible to automate more of this work.”

ING, 18 March 2026Source S1

Timeline

Every update, oldest first.

  1. 18 March 2026

    Too early to tell

    ING said it plans to cut about 1,250 jobs worldwide this year.Source S1

  2. 20 March 2026

    Too early to tell

    FNV Finance: efficiency gains are not turned into shorter working weeks.Source S2

Changelog

Corrections, and when the case was last looked at.

No corrections so far.

Last checked 21 October 2026. No new reports since 20 March 2026.

Sources

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History of this case